Terms of Service
edON.ai
Application URL: https://app.edon.ai
Effective Date: March 26, 2026
Last Updated: March 26, 2026
Version: 1.0
Application URL: https://app.edon.ai
Effective Date: March 26, 2026
Last Updated: March 26, 2026
Version: 1.0
1. Introduction
2. Definitions
3. About the Service
4. Account Registration & Security
5. Acceptable Use
6. Intellectual Property
7. Support
8. Fees & Payment
9. Data Processing & Privacy
10. Confidentiality
11. Warranties & Disclaimers
12. Limitation of Liability
13. Indemnification
14. Term & Termination
15. Governing Law & Dispute Resolution
16. General Terms
17. Contact & Customer Support
1. Introduction
1.1 Parties
These edON.ai Terms of Service ("Agreement") constitute a legally binding agreement between edON.ai (also referred to as "we", "us", the "Provider" or the "Company"), company registration number 306150515, having its registered office at K. Donelaičio g. 60, A entrance, II floor, LT-44248 Kaunas, Lithuania, and the legal entity or individual that accepts these Terms by electronic means ("Client" or "you").
These edON.ai Terms of Service ("Agreement") constitute a legally binding agreement between edON.ai (also referred to as "we", "us", the "Provider" or the "Company"), company registration number 306150515, having its registered office at K. Donelaičio g. 60, A entrance, II floor, LT-44248 Kaunas, Lithuania, and the legal entity or individual that accepts these Terms by electronic means ("Client" or "you").
1.2 B2B Context
This Agreement is entered into in the course of business or professional activities. Nothing in this Agreement shall be construed to establish consumer rights under Directive 2011/83/EU, the Lithuanian Law on Consumer Protection, or equivalent legislation in other jurisdictions, unless the Client is a natural person using the Service for personal purposes.
This Agreement is entered into in the course of business or professional activities. Nothing in this Agreement shall be construed to establish consumer rights under Directive 2011/83/EU, the Lithuanian Law on Consumer Protection, or equivalent legislation in other jurisdictions, unless the Client is a natural person using the Service for personal purposes.
1.3 Authority
The individual accepting these Terms confirms that they are duly authorised to act on behalf of the Client and to legally bind the Client to this Agreement in accordance with the Lithuanian Civil Code. If the individual lacks such authority, this Agreement shall be null and void.
The individual accepting these Terms confirms that they are duly authorised to act on behalf of the Client and to legally bind the Client to this Agreement in accordance with the Lithuanian Civil Code. If the individual lacks such authority, this Agreement shall be null and void.
1.4 Acceptance
By accepting this Agreement, you confirm that you:
By accepting this Agreement, you confirm that you:
- Are at least eighteen (18) years old and possess full legal capacity
- Have the authority to bind the Client to this Agreement
- Accept and agree to be legally bound by this Agreement and the Privacy Policy, each of which is incorporated by reference
1.5 Legal Form
Pursuant to Article 6.181 of the Lithuanian Civil Code, this Agreement is deemed to be concluded in writing as of the moment of electronic acceptance.
Pursuant to Article 6.181 of the Lithuanian Civil Code, this Agreement is deemed to be concluded in writing as of the moment of electronic acceptance.
1.6 Language
The English version of this Agreement shall prevail over any localisation or translation, except where mandatory Lithuanian legislation requires otherwise.
The English version of this Agreement shall prevail over any localisation or translation, except where mandatory Lithuanian legislation requires otherwise.
1.7 Changesed
ON.ai may update this Agreement to reflect legal, technical, or business changes. Material changes will be notified to the Client at least thirty (30) calendar days in advance by email or via the Platform. If the Client objects, it may terminate the Agreement by giving written notice no later than five (5) days before the changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
ON.ai may update this Agreement to reflect legal, technical, or business changes. Material changes will be notified to the Client at least thirty (30) calendar days in advance by email or via the Platform. If the Client objects, it may terminate the Agreement by giving written notice no later than five (5) days before the changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
1.8 Contact
For any questions regarding this Agreement, please contact us at hello@edon.ai.
For any questions regarding this Agreement, please contact us at hello@edon.ai.
2. Definitions
The following capitalised terms shall have the meanings set out below:
"Account" — the Platform account established by the Client for access to the Services at https://app.edon.ai.
"Agreement" — these Terms of Service, together with the Privacy Policy and any applicable Order Form.
"Authorised User" — any individual authorised by the Client to access the Services under the Client's Account, such as employees or contractors. Each Authorised User must be invited or registered through the Client's account administration.
"Client Content" — any videos, slide decks, transcripts, audio, or other material uploaded to the Platform by or on behalf of the Client, or generated as a result of use of the Platform, excluding the Provider's software and materials.
"Confidential Information" — any non-public information disclosed by one party to the other under these Terms that is identified as confidential or would reasonably be considered confidential due to its nature or context, including business plans, pricing, technical data, software, Client Content, and know-how.
"Data Protection Laws" — the GDPR, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and any other applicable data-protection legislation.
"Fees" — all amounts payable by the Client for the Service plan it selects, as specified on the Platform or in an applicable Order Form.
"Order Form" — a written or electronic document executed between edON.ai and the Client, specifying the subscription plan, fees, billing cycle, term, and other commercial terms. Each Order Form is incorporated into this Agreement.
"Platform" — the cloud-based AI video localization solution operated by edON.ai and made available at https://app.edon.ai, including all associated dashboards, APIs, and underlying infrastructure.
"Services" — the functionality of the Platform, including video upload and processing, AI voice translation, subtitle editing, slide translation, cloud storage integration, and content export.
"Subscription Fee" — the recurring fee payable by the Client for access to the Services under its subscription plan.
"Subscription Term" — the period stated in the Order Form or selected during registration, beginning on the subscription start date and ending on the last day of the applicable billing cycle.
"User" — any natural person authorised by the Client to use the Platform under the Client's Account.
"Account" — the Platform account established by the Client for access to the Services at https://app.edon.ai.
"Agreement" — these Terms of Service, together with the Privacy Policy and any applicable Order Form.
"Authorised User" — any individual authorised by the Client to access the Services under the Client's Account, such as employees or contractors. Each Authorised User must be invited or registered through the Client's account administration.
"Client Content" — any videos, slide decks, transcripts, audio, or other material uploaded to the Platform by or on behalf of the Client, or generated as a result of use of the Platform, excluding the Provider's software and materials.
"Confidential Information" — any non-public information disclosed by one party to the other under these Terms that is identified as confidential or would reasonably be considered confidential due to its nature or context, including business plans, pricing, technical data, software, Client Content, and know-how.
"Data Protection Laws" — the GDPR, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and any other applicable data-protection legislation.
"Fees" — all amounts payable by the Client for the Service plan it selects, as specified on the Platform or in an applicable Order Form.
"Order Form" — a written or electronic document executed between edON.ai and the Client, specifying the subscription plan, fees, billing cycle, term, and other commercial terms. Each Order Form is incorporated into this Agreement.
"Platform" — the cloud-based AI video localization solution operated by edON.ai and made available at https://app.edon.ai, including all associated dashboards, APIs, and underlying infrastructure.
"Services" — the functionality of the Platform, including video upload and processing, AI voice translation, subtitle editing, slide translation, cloud storage integration, and content export.
"Subscription Fee" — the recurring fee payable by the Client for access to the Services under its subscription plan.
"Subscription Term" — the period stated in the Order Form or selected during registration, beginning on the subscription start date and ending on the last day of the applicable billing cycle.
"User" — any natural person authorised by the Client to use the Platform under the Client's Account.
3. About the Service
3.1 Scope
Subject to timely payment of all Fees and continuous compliance with this Agreement, edON.ai shall provide the Platform at https://app.edon.ai, enabling the Client to:
Subject to timely payment of all Fees and continuous compliance with this Agreement, edON.ai shall provide the Platform at https://app.edon.ai, enabling the Client to:
- Upload training videos and slide decks individually or in bulk
- Translate spoken audio, subtitles, and slide text into multiple languages
- Generate AI voice output with multi-speaker support and word emphasis control
- Edit transcripts, subtitles, and presentation flow
- Connect Google Drive and Microsoft OneDrive for file import, editing, and export
- Export localized video content
3.2 Service Availability
edON.ai shall use commercially reasonable efforts to maintain a target uptime of 99% during each calendar month, excluding:
edON.ai shall use commercially reasonable efforts to maintain a target uptime of 99% during each calendar month, excluding:
- Scheduled maintenance announced at least 48 hours in advance
- Emergency maintenance required to address critical vulnerabilities
- Downtime attributable to Force Majeure, the Client's systems, or third-party systems
Emergency maintenance for critical security fixes may occur at any time; edON.ai will endeavour to notify the Client if downtime exceeds fifteen (15) minutes.
3.3 AI-Generated Content
The Client acknowledges that AI-generated translations, voice outputs, and other AI-produced content may be incomplete, inaccurate, or require human review. The Client agrees to use AI-generated content at its own discretion and acknowledges that decisions based on such content are its sole responsibility. edON.ai disclaims liability for decisions made based on AI-generated content.
The Client acknowledges that AI-generated translations, voice outputs, and other AI-produced content may be incomplete, inaccurate, or require human review. The Client agrees to use AI-generated content at its own discretion and acknowledges that decisions based on such content are its sole responsibility. edON.ai disclaims liability for decisions made based on AI-generated content.
3.4 Beta Featuresed
ON.ai may label certain features as "Beta" or "Early Access." Such features are provided "as-is," may be modified or withdrawn at any time, and are excluded from any service level commitments.
ON.ai may label certain features as "Beta" or "Early Access." Such features are provided "as-is," may be modified or withdrawn at any time, and are excluded from any service level commitments.
3.5 Modificationsed
ON.ai reserves the right to enhance or modify the Platform at any time, provided that no such modification materially degrades the core functionality purchased by the Client. Material changes shall be handled in accordance with Section 1.7.
ON.ai reserves the right to enhance or modify the Platform at any time, provided that no such modification materially degrades the core functionality purchased by the Client. Material changes shall be handled in accordance with Section 1.7.
4. Account Registration & Security
4.1 Registration
The Client shall create an Account by providing complete and accurate information, including legal name, email address, and organisation details where applicable. You may register using Google OAuth or an approved Single Sign-On (SSO) provider. When signing in with Google, edON.ai requests the following authentication scopes:
The Client shall create an Account by providing complete and accurate information, including legal name, email address, and organisation details where applicable. You may register using Google OAuth or an approved Single Sign-On (SSO) provider. When signing in with Google, edON.ai requests the following authentication scopes:
- openid — to verify your identity with Google
- userinfo.email — to retrieve your Google email address
- userinfo.profile — to retrieve your name and profile picture
An Account may only be accessed by Authorised Users. The Client is responsible for managing Authorised User access and ensuring compliance with these Terms.
4.2 Account Security
The Client is responsible for all activities occurring under its Account. The Client shall:
The Client is responsible for all activities occurring under its Account. The Client shall:
- Keep all credentials confidential and use industry-standard password practices
- Not share, transfer, or resell access to the Platform — account sharing constitutes a material breach of this Agreement
- Promptly notify edON.ai of any suspected unauthorised access or data breach at hello@edon.ai
- Cooperate with any reasonable remediation efforts
4.3 Google Drive & Microsoft OneDrive Integration
You may optionally connect your Google Drive or Microsoft OneDrive account to the Service. By doing so, you grant edON.ai permission to:
You may optionally connect your Google Drive or Microsoft OneDrive account to the Service. By doing so, you grant edON.ai permission to:
- Read and download videos and slide files you select for import or generation
- Create and save output files in folders you designate
- Edit slide files stored in your Drive through the edON.ai interface, using only the following scopes:
• drive.readonly — to read files you select for
• importdrive.file — to create, edit, and save files in folders you choose (limited strictly to files you open or create through edON.ai) - Browse your folder structure to allow destination folder selection
edON.ai accesses your cloud storage only when you actively trigger an action within the Platform. edON.ai stores a refresh token to maintain your authorisation across sessions, used solely to complete actions you have initiated. We do not use this token to access files independently of your actions.
You may disconnect your Google Drive or OneDrive integration at any time from your account settings or directly via your Google Account (myaccount.google.com) or Microsoft Account (account.microsoft.com).
You may disconnect your Google Drive or OneDrive integration at any time from your account settings or directly via your Google Account (myaccount.google.com) or Microsoft Account (account.microsoft.com).
4.4 Accurate Information
You agree to provide accurate and up-to-date information when registering and to keep it current throughout the Subscription Term.
You agree to provide accurate and up-to-date information when registering and to keep it current throughout the Subscription Term.
5. Acceptable Use
5.1 Permitted Use
You may use the Service only for lawful purposes and in accordance with this Agreement, solely for your internal business purposes.
You may use the Service only for lawful purposes and in accordance with this Agreement, solely for your internal business purposes.
5.2 Prohibited Use
You must not, and must not permit any third party to:
You must not, and must not permit any third party to:
- Copy, modify, or create derivative works of the Platform or any software component
- Distribute, sell, sublicense, rent, lease, or otherwise transfer access to the Service to any third party
- Reverse-engineer, decompile, or attempt to extract the source code or underlying algorithms of the Platform
- Remove or alter any proprietary notices or labels
- Upload content that infringes any third-party intellectual property rights
- Upload unlawful, harmful, defamatory, obscene, or discriminatory content
- Transmit malware, spam, or unauthorised automated requests
- Circumvent plan limitations, quotas, or technical safeguards
- Use the Platform to develop or benchmark a competing product or AI model
- Use the Services in violation of any applicable law or for any unlawful purpose
6. Intellectual Property
6.1 Provider's IP
edON.ai owns and retains all right, title, and interest in and to the Platform, the software and technology underlying the Services, and all related intellectual property, including software code, algorithms, user interfaces, trademarks, and service marks. No ownership rights are transferred to the Client; only the limited access rights granted under this Agreement.
edON.ai owns and retains all right, title, and interest in and to the Platform, the software and technology underlying the Services, and all related intellectual property, including software code, algorithms, user interfaces, trademarks, and service marks. No ownership rights are transferred to the Client; only the limited access rights granted under this Agreement.
6.2 Client Content
As between edON.ai and the Client, all Client Content remains the Client's property. edON.ai does not claim ownership of Client Content and will process it only to provide and support the Services or comply with applicable law. The Client grants edON.ai a non-exclusive, royalty-free licence to host, process, and transmit Client Content solely for this purpose.
As between edON.ai and the Client, all Client Content remains the Client's property. edON.ai does not claim ownership of Client Content and will process it only to provide and support the Services or comply with applicable law. The Client grants edON.ai a non-exclusive, royalty-free licence to host, process, and transmit Client Content solely for this purpose.
6.3 AI-Generated Outputs
Translations, AI voice outputs, and processed video content produced from your Client Content belong to you. edON.ai does not claim ownership over AI-generated outputs derived from your uploads.
Translations, AI voice outputs, and processed video content produced from your Client Content belong to you. edON.ai does not claim ownership over AI-generated outputs derived from your uploads.
6.4 Feedback
If you submit suggestions, bug reports, or enhancement requests ("Feedback"), edON.ai may use and incorporate such Feedback without obligation or compensation, provided that no Confidential Information is included.
If you submit suggestions, bug reports, or enhancement requests ("Feedback"), edON.ai may use and incorporate such Feedback without obligation or compensation, provided that no Confidential Information is included.
6.5 Aggregate Data
edON.ai may collect and use anonymised, aggregated data derived from platform usage (e.g., usage patterns and performance metrics) to improve the Services and for industry analytics, provided that such data does not identify any Client or individual.
edON.ai may collect and use anonymised, aggregated data derived from platform usage (e.g., usage patterns and performance metrics) to improve the Services and for industry analytics, provided that such data does not identify any Client or individual.
7. Support
7.1 Support Hours
edON.ai will provide technical support to designated contacts during Lithuanian business hours: Monday through Friday, 09:00–17:00 EET, excluding Lithuanian public holidays. Support requests may be submitted via hello@edon.ai.
edON.ai will provide technical support to designated contacts during Lithuanian business hours: Monday through Friday, 09:00–17:00 EET, excluding Lithuanian public holidays. Support requests may be submitted via hello@edon.ai.
7.2 Response Times
edON.ai will use reasonable efforts to respond to high-priority issues within one (1) business day and to general inquiries within two (2) business days.
edON.ai will use reasonable efforts to respond to high-priority issues within one (1) business day and to general inquiries within two (2) business days.
7.3 Support Scope
Support covers issues related to Platform functionality, bug reports, and usage guidance. Issues arising from the Client's own systems, networks, or third-party integrations not provided by edON.ai are outside the scope of support, although edON.ai may provide guidance to help identify external issues.
Support covers issues related to Platform functionality, bug reports, and usage guidance. Issues arising from the Client's own systems, networks, or third-party integrations not provided by edON.ai are outside the scope of support, although edON.ai may provide guidance to help identify external issues.
7.4 Client Responsibilities
The Client must designate specific individuals authorised to contact the support team. These contacts should be knowledgeable about the Platform and provide necessary information when diagnosing issues.
The Client must designate specific individuals authorised to contact the support team. These contacts should be knowledgeable about the Platform and provide necessary information when diagnosing issues.
8. Fees & Payment
(This section will be updated when pricing is published.)
Access to the Service during the current early-access period is subject to individual agreements made through the demo and onboarding process. Upon activation of paid subscriptions:
Access to the Service during the current early-access period is subject to individual agreements made through the demo and onboarding process. Upon activation of paid subscriptions:
- Subscription Fees are due and payable in advance for each subscription term and invoices must be paid within thirty (30) days of the invoice date unless otherwise specified
- All payments are non-refundable except as expressly stated in this Agreement
- All Fees are exclusive of VAT and applicable taxes, which are the Client's responsibility
- In the event of late payment, edON.ai may charge statutory late interest under Article 6.210 of the Lithuanian Civil Code and suspend access after providing notice and a reasonable cure period
- Fee increases will be communicated at least thirty (30) days before the renewal term
9. Data Processing & Privacy
9.1 Compliance
Each party shall comply with all applicable Data Protection Laws, including the GDPR. The Client is responsible for obtaining any necessary consents from data subjects whose personal data is uploaded or submitted to the Services and for ensuring it has a lawful basis for such processing.
Each party shall comply with all applicable Data Protection Laws, including the GDPR. The Client is responsible for obtaining any necessary consents from data subjects whose personal data is uploaded or submitted to the Services and for ensuring it has a lawful basis for such processing.
9.2 Privacy Policy
Your use of the Service is governed by our Privacy Policy, available at https://www.edon.ai/privacy. By accepting these Terms, you also acknowledge and agree to our Privacy Policy.
Your use of the Service is governed by our Privacy Policy, available at https://www.edon.ai/privacy. By accepting these Terms, you also acknowledge and agree to our Privacy Policy.
9.3 Security Measures
edON.ai shall implement appropriate technical and organisational measures to protect Client Content against unauthorised or unlawful processing and accidental loss, destruction, or alteration.
edON.ai shall implement appropriate technical and organisational measures to protect Client Content against unauthorised or unlawful processing and accidental loss, destruction, or alteration.
10. Confidentiality
10.1 Obligations
Each party receiving Confidential Information (the "Receiving Party") shall keep it strictly confidential and use it solely for exercising its rights or performing its obligations under this Agreement. The Receiving Party must protect the disclosing party's Confidential Information with at least the same degree of care it uses for its own confidential information and may disclose it only to personnel or subcontractors who need to know and who are bound by comparable confidentiality obligations.
Each party receiving Confidential Information (the "Receiving Party") shall keep it strictly confidential and use it solely for exercising its rights or performing its obligations under this Agreement. The Receiving Party must protect the disclosing party's Confidential Information with at least the same degree of care it uses for its own confidential information and may disclose it only to personnel or subcontractors who need to know and who are bound by comparable confidentiality obligations.
10.2 Exceptions
Confidentiality obligations do not apply to information that: (i) is or becomes public without breach; (ii) was lawfully known before disclosure; (iii) is lawfully received from a third party not under confidentiality duties; or (iv) is independently developed without reference to the Confidential Information. If disclosure is required by law or court order, the Receiving Party must give prompt notice to allow the disclosing party to seek protective measures and shall disclose only the minimum required.
Confidentiality obligations do not apply to information that: (i) is or becomes public without breach; (ii) was lawfully known before disclosure; (iii) is lawfully received from a third party not under confidentiality duties; or (iv) is independently developed without reference to the Confidential Information. If disclosure is required by law or court order, the Receiving Party must give prompt notice to allow the disclosing party to seek protective measures and shall disclose only the minimum required.
10.3 Return or Destruction
Upon termination of this Agreement or upon request, each party shall promptly return or destroy all materials containing the other party's Confidential Information and certify completion, except that one archival copy may be retained for legal compliance purposes.
Upon termination of this Agreement or upon request, each party shall promptly return or destroy all materials containing the other party's Confidential Information and certify completion, except that one archival copy may be retained for legal compliance purposes.
10.4 Injunctive Relief
Unauthorised disclosure of Confidential Information may cause irreparable harm. Therefore, the non-breaching party is entitled to seek immediate injunctive relief and other equitable remedies without having to prove actual damages.
Unauthorised disclosure of Confidential Information may cause irreparable harm. Therefore, the non-breaching party is entitled to seek immediate injunctive relief and other equitable remedies without having to prove actual damages.
11. Warranties & Disclaimers
11.1 Platform Warranty
edON.ai warrants that it will provide the Services in a manner consistent with generally accepted industry standards and will use commercially reasonable efforts to remedy any reproducible material non-conformity reported by the Client.
edON.ai warrants that it will provide the Services in a manner consistent with generally accepted industry standards and will use commercially reasonable efforts to remedy any reproducible material non-conformity reported by the Client.
11.2 Client Warranty
The Client warrants that it has the legal authority to enter into this Agreement and that its use of the Services (and that of its Authorised Users) will not violate any applicable laws or infringe third-party rights. The Client is responsible for obtaining all necessary consents and rights for edON.ai to process Client Content.
The Client warrants that it has the legal authority to enter into this Agreement and that its use of the Services (and that of its Authorised Users) will not violate any applicable laws or infringe third-party rights. The Client is responsible for obtaining all necessary consents and rights for edON.ai to process Client Content.
11.3 Disclaimer
Except as expressly provided herein, the Services are provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or accuracy of AI-generated content. edON.ai does not warrant that the Services will be uninterrupted, error-free, or completely secure.
Except as expressly provided herein, the Services are provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or accuracy of AI-generated content. edON.ai does not warrant that the Services will be uninterrupted, error-free, or completely secure.
11.4 No Guarantee of Results
edON.ai does not guarantee any specific outcomes from use of the Services. Success depends on factors outside edON.ai's control, including the accuracy of Client Content and how the Client uses the Service.
edON.ai does not guarantee any specific outcomes from use of the Services. Success depends on factors outside edON.ai's control, including the accuracy of Client Content and how the Client uses the Service.
12. Limitation of Liability
To the maximum extent permitted by applicable law, edON.ai shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, data, or business interruption, arising from the use of the Service or any AI-generated content, even if edON.ai has been advised of the possibility of such damages.
Nothing herein excludes or limits either party's liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any liability that cannot be excluded under applicable law.
Nothing herein excludes or limits either party's liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any liability that cannot be excluded under applicable law.
13. Indemnification
Each party shall be liable for direct damages it causes to the other party through breach of its obligations under this Agreement. edON.ai shall not be liable for loss or damage caused by misuse of the Services by the Client or its Users, the Client's failure to comply with these Terms, or third-party acts or Force Majeure events.
You agree to indemnify, defend, and hold harmless edON.ai and its officers, directors, and employees from and against all claims, damages, losses, and expenses (including reasonable legal fees) arising from:
You agree to indemnify, defend, and hold harmless edON.ai and its officers, directors, and employees from and against all claims, damages, losses, and expenses (including reasonable legal fees) arising from:
- Your use of the Service in violation of this Agreement
- Your Client Content
- Your violation of applicable law or third-party rights
- Unauthorised use of cloud storage integrations connected to your Account
14. Term & Termination
14.1 Duration
This Agreement takes effect on the date the Client first accepts it and continues for the Subscription Term, unless earlier terminated under this section. Subscriptions renew automatically for successive terms equal in duration to the initial term unless either party gives written notice of non-renewal at least thirty (30) days before the end of the then-current term.
This Agreement takes effect on the date the Client first accepts it and continues for the Subscription Term, unless earlier terminated under this section. Subscriptions renew automatically for successive terms equal in duration to the initial term unless either party gives written notice of non-renewal at least thirty (30) days before the end of the then-current term.
14.2 Termination for Convenience
Either party may terminate this Agreement for convenience by providing written notice at least thirty (30) days prior to the end of the current term. No refund of prepaid fees will be made for termination for convenience unless mutually agreed otherwise.
Either party may terminate this Agreement for convenience by providing written notice at least thirty (30) days prior to the end of the current term. No refund of prepaid fees will be made for termination for convenience unless mutually agreed otherwise.
14.3 Termination for Cause
Either party may terminate immediately by written notice if the other party:
Either party may terminate immediately by written notice if the other party:
- Materially breaches the Agreement and fails to cure within thirty (30) days of written notice
- Becomes insolvent or enters bankruptcy or equivalent proceedings
14.4 Suspension
edON.ai may suspend access to the Services if the Client's account is overdue by more than thirty (30) days after notice of non-payment, or if the Client's use of the Services violates applicable law or causes material harm to the Platform or other users. Suspension does not relieve the Client of its obligation to pay fees.
edON.ai may suspend access to the Services if the Client's account is overdue by more than thirty (30) days after notice of non-payment, or if the Client's use of the Services violates applicable law or causes material harm to the Platform or other users. Suspension does not relieve the Client of its obligation to pay fees.
14.5 Effect of Termination
Upon termination, the Client's right to access the Service ceases immediately. Upon the Client's request made within thirty (30) days after termination, edON.ai will provide a one-time export of Client Content in a standard format. After this period, edON.ai may delete Client Content in accordance with its data retention policies as set out in the Privacy Policy. Sections 6, 9, 10, 11, 12, 13, and 15 survive termination.
Upon termination, the Client's right to access the Service ceases immediately. Upon the Client's request made within thirty (30) days after termination, edON.ai will provide a one-time export of Client Content in a standard format. After this period, edON.ai may delete Client Content in accordance with its data retention policies as set out in the Privacy Policy. Sections 6, 9, 10, 11, 12, 13, and 15 survive termination.
15. Governing Law & Dispute Resolution
15.1 Governing Law
This Agreement and any non-contractual obligations arising from it are governed by the laws of the Republic of Lithuania, excluding conflict-of-laws rules.
This Agreement and any non-contractual obligations arising from it are governed by the laws of the Republic of Lithuania, excluding conflict-of-laws rules.
15.2 Dispute Resolution
The parties shall first attempt to resolve any dispute through good-faith negotiation. If unresolved, disputes arising out of or in connection with this Agreement shall be finally settled under the Rules of Arbitration of Vilnius Commercial Arbitration, by one or more arbitrators appointed in accordance with those Rules. Proceedings may be conducted in English or Lithuanian.
edON.ai may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information.
The parties shall first attempt to resolve any dispute through good-faith negotiation. If unresolved, disputes arising out of or in connection with this Agreement shall be finally settled under the Rules of Arbitration of Vilnius Commercial Arbitration, by one or more arbitrators appointed in accordance with those Rules. Proceedings may be conducted in English or Lithuanian.
edON.ai may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information.
16. General Terms
16.1 Force Majeure
Neither party shall be liable for delay or failure caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemics, natural disasters, power or internet outages, or governmental acts. The affected party must give prompt written notice within five (5) days and use reasonable efforts to resume performance as soon as possible.
Neither party shall be liable for delay or failure caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemics, natural disasters, power or internet outages, or governmental acts. The affected party must give prompt written notice within five (5) days and use reasonable efforts to resume performance as soon as possible.
16.2 Notices
Notices required under this Agreement must be in writing and shall be deemed given: (i) when delivered by hand; (ii) when sent by reputable courier with tracking and delivery confirmation; or (iii) when sent by email, provided no bounce or error message is received. Notices to edON.ai shall be sent to hello@edon.ai; notices to the Client shall be sent to the contact identified in the Order Form or Account registration.
Notices required under this Agreement must be in writing and shall be deemed given: (i) when delivered by hand; (ii) when sent by reputable courier with tracking and delivery confirmation; or (iii) when sent by email, provided no bounce or error message is received. Notices to edON.ai shall be sent to hello@edon.ai; notices to the Client shall be sent to the contact identified in the Order Form or Account registration.
16.3 No Waiver
Failure to enforce any provision or exercise any right shall not constitute a waiver. Any waiver must be in writing and shall not constitute a waiver of any future breach.
Failure to enforce any provision or exercise any right shall not constitute a waiver. Any waiver must be in writing and shall not constitute a waiver of any future breach.
16.4 No Agency
The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, employment, or franchiser-franchisee relationship.
The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, employment, or franchiser-franchisee relationship.
16.5 Severability
If any provision of this Agreement is held invalid or unenforceable, that provision shall be modified or severed to the minimum extent necessary and the remaining provisions will remain in full force and effect.
If any provision of this Agreement is held invalid or unenforceable, that provision shall be modified or severed to the minimum extent necessary and the remaining provisions will remain in full force and effect.
16.6 Assignment
Neither party may assign or transfer its rights or obligations without the prior written consent of the other party, except that edON.ai may assign this Agreement to an affiliate or successor in connection with a merger, acquisition, or sale of all or substantially all of its assets, upon written notice to the Client. Any attempted assignment without consent is void.
Neither party may assign or transfer its rights or obligations without the prior written consent of the other party, except that edON.ai may assign this Agreement to an affiliate or successor in connection with a merger, acquisition, or sale of all or substantially all of its assets, upon written notice to the Client. Any attempted assignment without consent is void.
16.7 Third-Party Beneficiaries
This Agreement is for the sole benefit of the parties and their permitted successors and assigns. No other person has any right to enforce any term of this Agreement.
This Agreement is for the sole benefit of the parties and their permitted successors and assigns. No other person has any right to enforce any term of this Agreement.
16.8 Entire Agreement
This Agreement, together with the Privacy Policy and any applicable Order Forms, constitutes the entire agreement between the parties and supersedes all prior agreements, understandings, and representations.
This Agreement, together with the Privacy Policy and any applicable Order Forms, constitutes the entire agreement between the parties and supersedes all prior agreements, understandings, and representations.
16.9 Headings & Interpretation
Headings are for reference purposes only and do not limit the scope or extent of any section. "Including" means "including without limitation."
Headings are for reference purposes only and do not limit the scope or extent of any section. "Including" means "including without limitation."
17. Contact & Customer Support
edON UAB
Email: hello@edon.ai
Support: hello@edon.ai
Website: https://www.edon.ai
Address: K. Donelaičio g. 60, A entrance, II floor, LT-44248 Kaunas, Lithuania
Email: hello@edon.ai
Support: hello@edon.ai
Website: https://www.edon.ai
Address: K. Donelaičio g. 60, A entrance, II floor, LT-44248 Kaunas, Lithuania
